SUPPORT
All our clients can choose to purchase annual support along with the license. Upgrades are free during the first year.
After one year, support and upgrades are renewed together, based on the client’s preference. If you maintain regular support payments, the annual support fee decreases each year until it reaches a fixed price.
- Support working hours: 9:00 – 18:00 CET
- Extended support (available): 9:00 – 22:00 CET
Our response time is as fast as possible – always within the same day.
You can also reach out to us via the chat option on our website.