All our clients can choose to purchase annual support along with the license. Upgrades are free during the first year.
After one year, support and upgrades are renewed together, based on the client’s preference. If you maintain regular support payments, the annual support fee decreases each year until it reaches a fixed price.
Our response time is as fast as possible – always within the same day. You can also reach out to us via the chat option on our website.
Our QA team is working hard to test all features and ensure bugs are kept to a minimum. If you notice any issues while using the app, please report them to us so we can resolve them quickly.
We update our application regularly (3–5 times per year), adding new functionalities and constantly improving the experience to make using the software as smooth and comfortable as possible.
Together, we’re building the perfect solution for all broadcasting professionals!